Lyft
I joined Lyft to lead design efforts across the driver experience.
Product Design
2016-2019
About
Lyft is a rideshare app that connects riders with drivers. Lyft's mission is to improve people's lives by providing the world's best transportation.
About the work
Summary
Lyft Direct, a high reward banking product for Lyft Drivers. Our primary goal was to increase driver pay and for us to become the platform of choice.
Team
1 Lead Designer 1 UX Researcher 1 PM 1 PMM 5 Engineers
By the numbers
1k+
Adoption
First week signups
-6%
Cost Reduction
Pay-related T1K (tickets/1k contacts)
